7th Heaven Bakery

6 months ago

The breakfast was delicious including the hot chocolate. However, the Customer Service and waiting time let our experience down the last time my Mum and I was there (31/10/25). A young Female waitress came over to the table (after we grabbed her attention) and didn’t greet us ‘good morning or hello’. She didn’t welcome us or seem enthusiastic. She processed our breakfast order around 11am or just before 11am and then we received our breakfast at 12:08. During the time we waited our table wasn't set instantly with table mats and cutlery. We had to ask the young female waitress for a glass of water because it was not offered to us. We waited a while for this to be done. Once we received the meal, the Supervisor Arianne told us the wait took so long because Breakfast service had ended and there was some confusion over the order not being processed properly. Plus the waitress was fairly new to the team. Arianne sincerely apologized and offered us complimentary breakfast because we had waited so long. To be honest we were disappointed, but was pleased with the outcome. A tasty hot breakfast despite being lunch time. And the lovely surroundings. I think management should support younger staff members more to feel confident and happier at work. Maybe free Mental Health support lines should be offered so staff can share what they’re going through. Maybe this will lower the chances of Customer Service being negatively impacted. I’d like to highlight another young Female Staff Member (waitress) who tried to help us resolve the breakfast order confusion. I think her name was Trishta. She was so thoughtful and considerate towards us. Ensuring we had everything and were enjoying the breakfast. She checked on us regularly was warm and friendly. Thank you so much! I submitted a 5 Star review recently on Trust Pilot about your commitment to customer satisfaction. I really hope you receive the recognition you deserve.

6 months ago

Great little spot, good coffee and good food. We were there early (8:30) and service was fast, had our sit-down meals in about 15 minutes. Takeaway options were plentiful also.

4 months ago

When you go to this restaurant, remember you're on island time. So sip the coffee slowly, have a pastry and patiently wait for the c food to around because it was with it. The server was so present and she bought things out as quickly as possible; prioritizing the little ones first which was great. The cream bun was great with coffee and the burrito and fruit platter hit the spot for breakfast. It's definitely return.

6 months ago

I’ve gone a few times now and the food is consistently good as is their service. The atmosphere is also quite nice. There are a few seats with a view of the harbour. On high traffic brunch days I would recommend reservations, especially if you’re a large party or would like to sit by the water. They usually have a singer on Sundays too as entertainment

6 months ago

"Special thanks to Ella for the truly perfect service!" Products: Your Danish rolls were even more delicious than those from my childhood 55 years ago—the best pastry I’ve ever had. Who would have guessed I’d discover such fantastic breakfast treats here in the Caribbean? It was a joy to start my day with this unforgettable meal. Thank you for sharing your talent and making this experience so memorable