Coverley Medical Centre
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Building 2, the Villages at Coverley Bridgetown Christ Church CharnocksOpen:
Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM
5 months ago
I took my wife to the centre as she had a fever. We were seen quickly. Details were logged and she was given drips to reduce the fever and provide hydration. Her oxygen levels were low so she was given oxygen and an x-ray of her lungs taken. The treatment was effective and her condition improved markedly after a few hours. The staff were very good the surroundings very clean and inspired confidence.
Unfortunately there were a few downsides. No information was provided about the results of the x-ray which caused her some distress over the following hours after her transfer.
The symptoms corresponded to those of dengue fever but when I asked the doctor if dengue was possible she was dismissive and adamant that she the cause was viral pneumomia and prescribed anti-biotics. It was decided my wife needed to go to hospital and an ambulance was arranged. When it arrived the blood samples couldn't be located so she was dispatched without them. The final bill was not unreasonable but on reflection contained costs for some items that was given for an incorrect diagnosis and for the lost blood samples.
At hospital my wife was diagnosd with dengue fever.
by David Yeo
6 months ago
This was honestly one of the worst medical experiences I’ve ever had. I went in specifically for school-required titers and clearly told them what I needed.
They wrote my vitals and reason for visit on a napkin.
The nurse I had, Marsha, was extremely rough during the blood draw. She shoved the needle in and out of my arm, moved it around multiple times like she didn’t know what she was doing, and then yelled at me not to move. My arm was so bruised I couldn’t fully extend it or touch it for 5 days. It was honestly kind of scary.
If I could go back, I would’ve taken photos and reported everything. Don’t waste your time here.
by HonestReviewsOnly
8 months ago
I went to Coverley Medical Center today and the bald, middle-aged, male receptionist was hostile towards me when trying to give him my information for a vaccination. He then pointed to another receptionist and told me to talk to her because, in his own words, "you're going to be a problem." After that, he walked out of his booth quickly and very close to me, back and forth, to further demonstrate his aggression. During my appointment, the nurse would not tell me his name and acted like he didn't know who I was talking about even though the aggressive receptionist went to the patient treatment area in the back several times before I was seen. I don't believe this type of staff, that is hostile and aggressive towards patients and students in Coverley, is good for business. Other staff covering for him helps perpetuate this type of disgusting dysfunction instead of fostering a workplace environment that is healthy for employees and patients, let alone their company. The Contact Us page on their website doesn't work either, so no outreach, growth or improvement is expected. 0 out of 10, DO NOT RECOMMEND.
by S.
10 months ago
Nice Staff. The young lady at the front was sweet. The young lady administering the vaccine was sweet. The gentleman walking me back was rude. I had the smallest interaction with him and he ruined my experience here.
by Shardi Griffin
9 months ago
Telephone response was not very friendly. I called coverly medical centre as I wanted to arrange an appointment for an xray. Only to be told that I called the wrong place and that i don't need an appointment just walk in at any time. The lady sounded so unenthusiastic. Not a great first impression, hopefully the service I receive when I do go there hopefully will be better.
by Donna Maynard
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