Digicel Barbados
Connecting. Empowering.
Whether it be our co-workers, our customers or our communities. That’s our vision. And at the heart of that is our culture.
It’s all about who we are, what we care about, how we show up for each other.
…it’s not just about what we do, but how we do it…with our DIGI values as our guide…
Connect:
Trade online with:
Contact(s):
Phone
#1
:
+1 246 530-7000
Phone
#2
:
+1 246 530-3444
Email
#3
:
[email protected]
Email
#4
:
[email protected]
Address:
2nd Floor, Williams Tower
Williams Industries Complex, Warrens
Bridgetown
BB23028
St. Michael
Open:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
2 months ago
Although you are paying for a service every month, the service keeps dropping out and it stands out for a couple days. you are not reimbursed, and if you wanted a refund they will put the discount on your bill even if you request the money. customer service is very poor and you have to go through a whole lot of foolishness before you even get to speak with a human.
by Hair She Goes Braiding Parlor
3 months ago
I hate digicel company,they always ready to send bill but never ready to fix the problem that they causes
Less than a month I get a wifi plan its already stop working and that Agent name Paul is telling me to wait till the 30th of May so someone can come fix it,thats ridiculous, stupid
by Djoune Amb
8 months ago
I went to the dome the service was ok staff was very pleasant
by Stanley Grant
a year ago
I lost my Digi Internet service on the morning of Wednesday, 27th Nov 2024 .. it was reported on said morning. Today, Friday, 29th Nov 2024, still no service; but as a customer i'm supposed to readily accept and be satisfied when i'm told that service personnel are scheduled to visit on Monday, 2nd Dec 2024 .. six (6) days post my lost of internet. This is the level, and type, of service to which customers are being subjected.
I cannot service my customers working from home so they, and I, suffer together; school work which requiries internet service re: research etc cannot be done.
Scant regard for customers, and customer loyalty, because the consumer has no reliable competitor to run to.
Shame on Digicel for their poor service.
by Rupert Greene
3 years ago
Excellent service on Monday morning at Dome Mall branch. I was promptly greeted on approaching the counter and acknowledged to conduct business thereafter. I don't remember her name but my customer service officer was thorough, patient and pleasant. Keep it up. I felt valued.
by Tessa Collymore
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