ANSA Rentals

8 months ago

_Warning: Scammer Alert!_ I recently rented a car from Ansa Car Rental at the airport in Barbados. The booking website advertised a Kia Picanto, but I was given a Suzuki that didn't look great. Initially, I didn't say anything, but things took a turn for the worse when I got a flat tire around 11:30 AM. To my surprise,insurance didn't cover tire damage, leaving me with an unexpected expense. When I contacted Ansa Car Rental at the airport, their response was slow. I was disappointed with their service and the lack of clear information about insurance coverage. To make matters worse, they charged me $124.84 for the flat tire. I had an even more urgent situation since I had a flight to catch at 3:40 PM, and I had to scramble to contact them. I had to use a stranger's phone to call Ansa Car Rental because they didn't answer the provided number. In desperation, I left the car near the Barbados Water Authority, hoping someone would assist me. I even considered taking a taxi, but their slow response left me no choice. Leaving the car was frustrating, and I'm still upset about the experience. Based on my experience, I would advise others to be cautious when renting from Ansa Car Rental. When renting a car, it's essential to ask about full coverage and clarify what's included in the policy. Don't assume you're covered for everything – ask questions upfront to avoid surprises later. Unfortunately, my experience with Ansa Car Rental was subpar, and I would not recommend them to others due to their questionable business practices.

2 months ago

I booked a car on November 16 for a rental from December 29 to January 2. On December 18, I received an email stating that my reservation had been canceled. The initial email gave no reason, and when I followed up, the responses were one sentence long and only mentioned a vague “fleet issue.” When I asked whether they could suggest another rental company with availability, the answer was simply no. This was extremely frustrating given the timing, as this was a holiday rental and canceling less than two weeks in advance left very limited options. Fortunately, I was able to call a competitor and secure a car on my own, but that should not have been necessary. The late notice, lack of transparency, and minimal customer support made this a very disappointing experience. I would not rely on this company if you need a reservation you can count on.

2 months ago

Horrible company. We reserve 6 weeks before Christmas and they cancel 10 days before our arrival. By this time, all car rental agencies are fully booked. No compensation. Just lots of “blah blah – we are sorry…”. How do your apologies help me get around the island exactly !? Your company brings a great shame to your island.

a year ago

We hired a car from ANSA car rentals for 8 days from the airport in Barbados. The office is very near arrivals & departures, we found the staff very friendly & helpful. The car was beautifully clean and shiny on collection and a better spec car than we had paid for. After the 8 days rental, we have just returned the car to the airport where a very friendly lady checked the car over and refunded our security deposit immediately. I would definitely be happy to hire a car from ANSA Barbados again if we ever find ourselves back on the island.

8 months ago

Let me put you on. Ansa is always a 10/10. I go no where else and trust no other for my driving needs. Affordable prices, reliable, responsive staff...what more could you ask for. Of course I have a favorite (Tremayne) who is always ready and willing to assist on and off the clock. Book yours today.