Maxwell Del Mar Hotel

a month ago

The reviews for this hotel were excellent. So I booked it for a two day stay. It’s on the main road, so it’s convenient. I arrived after 6, when reception closes, but there was someone there to give us the keys. The walk in and dining area are pleasant appearing. The room I booked was smaller than it appears in photos. I should have checked the dimensions. I was disappointed but that was my fault. The first problem I noticed was the face basin was small and not draining well so water would splash back when I had to brush my teeth. There was cold- lukewarm water only. The worst bit however was the mildew on the old shower hose. It was thick I could scrape it with my fingernail.The towels seemed to be washed in bleach and they had a very raw smell. There was mildew on the walls also. When the room was checked for readiness for a guest, I can understand how they thought putting a guest in that condition bathroom was appropriate. They broke their no refund policy and allowed me to check out early so that was a positive.

11 months ago

Excellent location with spacious rooms. I had a wonderful stay in one of the balcony rooms, which was well-equipped with everything I needed (mini fridge, closet, tv, kettle...etc.) The hotel is conveniently located on the main road so it was easy to catch a ZR van. Walking distance to restaurants, the gap and beaches like Maxwell and Dover. Although I didn’t try the food at the attached restaurant, everything else was spot on. Fyi room cleaning is every three days, but that wasn’t an issue for me. Only complaint was the noise from the pool. I believe the hotel rents out their pool on the weekends (understandable). However, it was incredibly noisy on a Saturday morning. Besides that, my 6 night stay was definitely budget friendly and I had a very pleasant stay. You can't beat the price. I would definitely recommend this hotel to others and would be happy to return in the future!

a year ago

Definitely recommended! Staff was Friendly, easy access to pool and public transportation. Located on the main road and every easy to get from airport to hotel. Room is extra spacious for a couple and bathroom upstairs was the semi highlight of the room. Television was well equipped with all types of entertainment and bar staff is great too. Only downside of the bar is the surcharge. But other than that will definitely be coming back again.

a year ago

The worst meal I've ever had. We came for a group of 7 for a reservation for a wedding. This was comically bad on so many levels. Our first food came out over 1 hr after ordering...for 2 of us. The food was burnt, rubbery, and seemed reheated. The portion was tiny. The 2 of us sat politely waiting for others to get their food. But that never came. So the first 2 ate and finished their meal. About 30 mins later, 2-3 more meals came out. Their order was wrong. The waiter didn't seem to care that he got it wrong. When we asked to speed it up, he said he didn't want to pressure the cook. About 30 mins later, the last meals came out....over 2.5 hrs from when ordered and 1hr after the first 2 finished. We were starving, having traveled 12 hours that day on little sleep. The prices were crazy too. I feel guilty writing this, as it's a family owned place I think. I debated whether I would, but honestly, the food was terrible, the staggered service was so slow, it was so expensive, the staff messed up the orders multiple times for multiple people despite, believe it or not, coming back after taking the order to confirm it, and the food wasn't edible or cooked (or burnt badly) for others. Absolutely bizarre. If life is about creating memories, this definitely ticked the boxes though. Absolutely unforgettably bad unfortunately. We were the only ones in the place, other than 2 having a drink...Just no excuses really.

a year ago

The Hotel is fine but the food got me and my group sick. We ordered the Ribs and they were so chewing and tuff it felt like i had to fight for my meal, and the pizza we got wasn't even cooked, wings were also still raw, and my group that went with me felt sick the same night into the next, when we brought up the situation the chef laughed. I do not recommend eating here but staying is optional if they don't take care of there kitchen i can only imagine what they do to the rooms.