Southpoint hotel

4 months ago

I stayed here for seven nights in February and the experience was a study in contrasts. The property possesses several admirable qualities. The rooms are impressively spacious, the grounds are genuinely picturesque and the restaurant and bar staff demonstrate a level of warmth and graciousness that feels both sincere and consistent. Dante at the front desk deserves particular commendation for his professionalism and his willingness to assist in every conceivable way. However, these strengths are repeatedly undermined by a number of operational shortcomings. Several members of the female front desk team displayed an attitude that was markedly unprofessional and downright rude, accompanied by instances of outright misinformation. Although we were handed a programme of events upon arrival, there was no orientation to the property at any stage. We discovered virtually every essential detail through conversations with other guests, including something as basic as how to access the private beach path. Only on our penultimate day did we learn that the bar hosts a daily happy hour, which speaks volumes about the lack of communication. The lighting in the rooms was another unexpected frustration. The primary illumination in the kitchen area consisted of a single, startling overhead light that created a harsh and uninviting atmosphere. The space would have benefitted enormously from a modest floor lamp or a softer secondary light source to provide a more comfortable and functional ambience. The housekeeping system was equally perplexing. On multiple occasions our room remained unserviced well past mid afternoon, despite the service indicator having been displayed since early morning. This is not a standard I have encountered anywhere else in the world. The pool water also appeared to contain an excessive concentration of chlorine to the point where I genuinely questioned whether the levels complied with legal or health guidelines. In summary, the hotel has undeniable potential and several commendable attributes, yet the disorganisation and persistent lapses in guest communication significantly detract from the overall experience.

4 months ago

South Point is the perfect laid-back beach escape. Beautiful, modern hotel with a calm, relaxed vibe and stunning ocean views. The staff were warm and welcoming without being overbearing, and the food was consistently excellent with fresh, flavorful options. Peaceful, stylish, and ideal for unwinding—would absolutely stay here again.

4 months ago

We had a few hours to kill before our flight back home having arrived from Grenada at 1:30 pm so took a taxi from the airport to have lunch at The Driftwood restaurant at the hotel. It is a 15 minute taxi ride from Grantley Adams. The hotel struck us immediately as very clean and well kept with lovely grounds. The reception staff were very helpful in storing our suitcases securely whilst we dined at the restaurant which overlooked the small pool. There were seats around the side of the restaurant which does allow a glimpse of the ocean which would have been perfect though there was not too much shade and the immediate environment with storage containers was not as attractive. The highlight was the amazing Melanie who made us very welcome. The cocktails were good, the service excellent. The food was good portion size and tasty, especially the soup. The tuna was a little overcooked but i didn't specify that I liked my tuna rare. We then had a lovely walk to the small but clean beach and also along the coast to the Surfers Bar. A taxi took us back to the airport in 15 minutes. All in all a lovely clean friendly hotel with a good restaurant and very good staff.

6 months ago

We decided to book a stay at South Point Hotel to celebrate my son’s 16th birthday. The hotel’s aesthetics are very pleasing, and it is exceptionally clean. What truly stood out to me was the service, especially from Kim and the other two servers whose names I did not catch. From our very first dinner, Kim and the other server created a warm and welcoming space for my family. They even added birthday glitter and a tablecloth to make the night extra special. Kim consistently demonstrated what exceptional service looks like, and it was evident throughout our entire stay-it wasn’t just for show. On the other hand, there were a few drawbacks. All meals are a la carte, as there is no buffet available, and the costs seemed high relative to portion sizes-for example, I paid $28 for just three shrimp. The hotel could also improve its menu options, particularly by offering more lunch choices for children. Additionally, entertainment at the hotel is virtually non-existent, which is something families might want to consider. Overall, while the service-especially from Kim was outstanding, the dining and entertainment options left room for improvement.

3 months ago

We were looking for a quiet, luxurious, boutique hotel to destress and relax away from the cold Canadian winter. We found this beautiful place after searching many islands. Just looking at the video struck a cord in our hearts and within days we were booked to enjoy our holiday. The grounds are like beautiful botanical gardens, providing shade, colour and visually stunning as we strolled around everyday. The lighting at night is perfect and there are singing frogs too. I have yet to see one. Tammy Ann, the General Manager does a fabulous job and staff are so terrific as well. We made so many friends with the staff and other guests, during our extended stay. We didn’t want to go home! We have found our home away from home and we will be back next year to this wonderful oasis and escape in the chaos of life.