2 months ago
I recently had a trip of a lifetime to Barbados which was amazing . However I went to messy supermarket and was very happy that there was a Starbucks on site because I collect there brand of mug from ever country . I wanted to know the price of said mug . When I picked one up another mug feel and broke . I went up to the counter after picking up the broken mug, so that no one was harmed . When I placed it on the counter I said this one just fell of from your display . But could you tell me how much a mug is please I would really like to buy one . I was completely intimidated but the employee saying that I was the last one to touch the mug so I would have to pay for the broken one . When I explained what had happened she called another employee out and I was made to feel terrible and totally humiliated. After paying for the broken mug and a new one they were still extremely rude and unprofessional. After a few days we needed some shopping so went to st James messy and couldn’t help but notice that all the mugs were moved somewhere else . I love Starbucks the that experience definitely put me off
by bev ash
3 months ago
I’ve been to Starbucks all over the planet — conflict zones, remote islands, transit hubs at 3 a.m. — and somehow the Holetown location manages to be the worst of them all. It’s almost impressive how spectacularly bad it is.
The staff move with the enthusiasm of people being forced to work at gunpoint, except with less urgency. Nobody cares, nobody tries, and nobody even pretends. You could stand there waiting and they’d look right through you like you owe them money.
The coffee? An insult. A crime. A liquid reminder that suffering exists. It tastes like someone burned a tire, strained it through a beach towel, and poured it in a cup with a smile that says, “We know. We don’t care.”
I’ve never seen such apathy, such indifference, such absolute “don’t give a damn” energy in any Starbucks worldwide — and trust me, my passport is full.
If you’re thinking of going: don’t. Go literally anywhere else. Make instant coffee in a hotel sink. Chew coffee beans straight. Anything is an upgrade from this catastrophe.
by Marc Perron
4 months ago
The Staff here are awful. They have zero customer service skills, they are either not trained or unable to communicate effectively, they're rude and frankly poor at every aspect of a basic job. So going through the disappointing order process with people that have the service skills of a TSA agent who has discovered contraband, we then get delivered two mocha's that were basically creamy hot water. Screw this branch. STARBUCKS HEAD OFFICE SHOULD PAY AN INCOGNITO VISIT!
by Mike Thimble
2 months ago
I’m not sure what has happened over time, but the customer service at this Starbucks is appalling - they urgently need to do some training and get it sorted otherwise it’ll drive people away.
by Lawrence Perkins
2 months ago
Cashier was very unmanly,like I was the one who told her sign up for the job(dessi) moving like I begged for the drink, snatching money and threw my drink to the side and said “look the drink is there”
Her name is dessi)
by James King
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