East Resort

2 months ago

My wife and I had a great time! Very relaxing it’s very private and peaceful with an amazing view! Nicole the manager was great to us, she answered any questions through phone or text on whats app and the room service delivery from the crane was easy and delicious. Every single person we talked to was so nice and accommodating. Definitely would go back!

4 months ago

We spent our honeymoon here last year and it was such a beautiful place to spend our time. We really enjoyed the quiet remote location and the surrounding nature. We went on a hike with one of their guides who introduced us to locals and picked fruit for us to snack on. The pool and hot tub were incredible to return home to each day and the bed was more comfortable than mine at home.

8 months ago

East Resort is absolutely phenomenal. While my booking was for only a Junior villa, it was absolutely stunning. The sliding doors to the bedroom opened up to a lovely dec, pool and jacuzzi that welcomed the marvelous East Coast breeze inside. Each of my interactions with staff was pleasant and management were prompt to respond to queries or concerns. It truly was a great stay. I will be back!

5 months ago

Super relaxing, staff is excellent especially Nicole. They need to add a supermarket or restaurant. The on site amenities are lacking but thankfully they are associated with The Crane which isn't too far away.

8 months ago

DONT BOOK THIS RESORT, THE BEDS HAVE BED BUG 🐛 🦟 🪳 🐜 🕷️ I was bitten all down my legs and ankles on the first night I stayed, woke up with itching irritated skin, raw red and swollen areas all down my legs. Not the best way to wake up in a resort which claims to be on the high-end of resorts! The manager thought she was doing me a favour when they changed my bedsheets for another dirty infected bed! I was then bitten repeatedly every night for 14 nights! It was hell. I paid for a phone in the Villa, which provided free international calls, but soon as I arrived they told me the phones weren’t working!!! Which meant I couldn’t make calls to report the issues to hotels.com! I paid for breakfast everyday for 2 people, which was late most days, and they would forget parts of the breakfast, which was so frustrating. How can you forget coffee and milk, and expect the person to eat breakfast without a hot drink. This was a regular occurrence! The patio doors, when locked didn’t shut properly, so there was a gap between the doors, so mosquitos 🦟 could enter the property throughout the night and day. I tried to keep the room extremely cold, that I was actually shivering, in order for mosquitoes not to survive inside the property! But I don’t think I succeeded!!! I was using towels for 3-4 days in a row, because there was a shortage of towels apparently! Is this how a hotel resort should treat their guests??? I asked over and over again, but I was told the towels came from the crane resort, and it depends if they have any. I was told the towels would arrive at 7pm, and would be left in my Villa. But when I returned, there were no towels in my Villa. In which case, I used the same towels the following day. Totally unacceptable. I WOULDNT STAY IN THIS RESORT! Why destroy your holiday getting bitten by bugs 🕷️ 🦟 🐜 EVERY NIGHT!!! Swollen legs and irritated skin! No way. Don’t waste your money.