Flow Head Office Windsor Lodge
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Address:
Government Hl, BridgetownOpen:
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Reviews
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5 months ago
This review actually has no stars!!!! The flow whatsapp is the worst!!!! Stop using A.I. on the "business" app and get people who can actually understand text!!!! After ten minutes they cut you off when they can take up to four hours to respond themselves!!!!! What kind of service is this????!!!!! They send you on a technical wild goose chase then expect you to come back in time to reply to them on a phone!!!!! Way too many issues for way too long and they took away your best channels and your on demand and INCREASED THE BILL!!!!! Tv service is worse than digicel's- they need to give you more recording space and features !!!! Stop stealing credit from phones after a month of being topped up- they are the biggest thieves ever!!!!!! Tv service blacks out and scrambles, audio. Is distorted or silent!!!! Now your retail branches are not selling phones, are understaffed and are working under terrible conditions like they are ready to shutdown !!!! To get a ticket for an issue takes a while and the technician takes days to call and arrive to deal with the isuue!!!! The set top boxes are destroying your tvs and themselves and have to be replaced every two years !!!! Is the ftc going to do anything????!!!!! No, they are worse than flow !!!!!
by Then Says
a year ago
The customer service here is absolutely non-existent. They will gladly take your money, and off you no support in return, when they mess up on their end. It is deplorable and downright insulting.
I wouldn't recommend them to any decent human being. If you had to communicate with your loved ones or do business using snail mail and a string and two cups, that would be wiser. Avoid them like the plague!
by Hintsa VenVile Sandy
10 months ago
I have called several times, been on hold for over an hour which is not a welcoming experience as a customer who wanted to upgrade their service plan. This is absolutely awful business practices.
by Faith Stuart
9 months ago
None f the #’s will answer a Canadian cell # but my flow land line is out of order and so is my internet and cable tv .. how do I report it !?
by Michael O'Sullivan
a year ago
If I could, I would give it NO stars. This is a terrible service and I would suggest anyone thinking of joining should look elsewhere. Customer service is the pits and you can't get information about who to contact in management to escalate a solution to your problem. Wasted so much time trying to deal with this company, don't waste yours!
by Sunny Onion
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