Sugar Bay Barbados

2 months ago

We had a fantastic 10 night stay at Sugar Bay in August\September 2025. The weather was great and the entertainment was superb. The rum punch was deadly but in a good way. It was a very relaxing time, just what we needed as this was our first beach holiday in many years. The food was great with a eclectic mix of local and international cuisines. Great choices for everyone no matter how adventurous a palate you may have. We would like to especially thank the staff at Sugar Bay for making our stay special in particular Sophia, Samantha E., Cherese, Andre, Kimberly and Justin. Thank you so much!!! We can't wait to go back there again!

a month ago

This was a dream resort! Great location, amazing breach, awesome pool, incredible buffet, fun night entertainment! Would go back for sure!! There are other restaurants on property for a fee but we did not have a chance to go. There is also a proper cafe at the top of the resort and I would have tried to for a better cappuccino but I can not complain about anything! Very pleased and absolutely loved this experience! The photo is from my balcony of the room- you are so beach front it’s amazing!

3 weeks ago

We had a mixed experience during our stay. The kids club was truly a highlight - warm, attentive staff, thoughtful activities, and a genuinely positive experience for our children. Our kids absolutely loved it and looked forward to going each day, which made a big difference for our family. However, we were disappointed with how a safety concern was handled. When we calmly raised an issue regarding an interaction with security and clearly expressed that we did not feel safe, the response from management felt defensive rather than reassuring. Responsibility was deflected, and a request for a refund so we could relocate elsewhere, as well as a personal apology, was declined. The response was that we were free to stay somewhere else, but without a refund or apology. The conversation took place in a public area, and another hotel guest overheard the exchange and felt compelled to interrupt, expressing surprise at how the situation was being handled. This further underscored how uncomfortable and dismissive the interaction felt. I later noticed other reviews describing similar experiences with management, and based on my own experience, I can unfortunately relate. I’m sharing this feedback so future guests can make informed decisions and so the property has the opportunity to improve how guest concerns - especially those related to safety - are addressed.

a week ago

Ladies at front desk were extra nice on Sunday Jan 25th when our JetBlue crew checked in. Wish I knew her name. Our first stay at this hotel was wonderful and food was great. Very walkable location. See photo of a kitty that visited my patio.

3 months ago

We had such a lovely stay at this hotel! Our room looked out over the garden with an amazing view of the ocean — absolutely breathtaking. I loved just lounging and watching the waves. The food was delicious, and everyone on the staff was so friendly and professional. The watersports hut had lots of fun options, and the beach was literally right outside our room. Couldn’t have asked for a better getaway!