Sugar Bay Barbados

a month ago

My husband and I have just returned from a weeks stay at Sugar Bay following a weeks Cruise. This hotel is superb. From the moment i entered the hotel i knew we were going to have a wonderful time. Welcome drinks (strong!!) and a smooth check in. Allocated a gorgeous pool view room on the ground floor - 133. Reef restaurant is wonderful - the food is superb with such a variety of choice. We were able to visit 'Tumi' and 'Sizzle' once during our stay as part of the AI - The food is fabulous. 'Colin's' for lunch and drinks is great too. We had the best week at the hotel and are booking to return next year. The cocktails are incredible, the beach beautiful, the pool relaxing. Entertainment is relaxing/classy and suits the hotel. The team of hotel staff are incredible - good conversations/kind and helpful. We had such a perfect week - it has been incredibly hard to adapt back to the London weather and work..!!!

a month ago

First and foremost, I want to sing the praises of the staff at Sugar Bay; such wonderful people. My wife and I loved our time at Sugar Bay. Overall I thought the food was great; kudos to the kitchen staff. The buffet at The Reef was fresh with great flavors and ever changing options during our time. We enjoyed lunches at Colin’s Bar/Grill with some local inspired daily specials. We also enjoyed Valentines seafood dinner at Sizzle Steakhouse; lobster and blackened snapper. Most nights there was talented musical entertainment. One night had fire dancers. Resort had plenty of beach lounge chairs and the ocean was a refreshing temperature in February. The sports/beach team would bring out an umbrella on request. And one morning I walked down to see the racehorses swimming at Pebbles Beach; just a ~15minute walk.

a month ago

Im giving 2 stars because me and my husband were treated unfair 2 out of the 5 nights that we were here. I was told that I could not enter in for lunch with my coverup,although I had the same cover up on for breakfast and it was not a problem. I am a colored girl that may be a lottle more voluptuous than others if that make sense, but that is unfair for them to tell me to cover up "a little more" when everyone else can walk around in a bikini with a cover up. The food and majority of the staff workers were great. In fact me and my husband tipped over $100 in USD for meals on the resort prior to these events occurring . That wasnt even taking into consideration. There was barely any music played near the pool, no real entertainment otjer than the night time shows. As a family 4/5 star resort, there should be entertainmemt throughout the resort and in the pool and beach area. We have been all over the Caribbean and this has been the worst by far.Our flight changed for later in tje evening and wr asked for a late checkout, which is only 1 hour later than the regular checkout amd that was denied. They cater to the senior citizen community. The 2 stars were given for the food. The food was better than the local food and we tipped 20% based on that because that's what we would have done in the U.S.

3 months ago

We had a fantastic 10 night stay at Sugar Bay in August\September 2025. The weather was great and the entertainment was superb. The rum punch was deadly but in a good way. It was a very relaxing time, just what we needed as this was our first beach holiday in many years. The food was great with a eclectic mix of local and international cuisines. Great choices for everyone no matter how adventurous a palate you may have. We would like to especially thank the staff at Sugar Bay for making our stay special in particular Sophia, Samantha E., Cherese, Andre, Kimberly and Justin. Thank you so much!!! We can't wait to go back there again!

3 weeks ago

I had a reservation at Sugar Bay Hotel in Barbados and had to cancel one day before arrival due to a death in my family. I understand cancellation policies exist, but what disappointed me most was the complete lack of compassion and flexibility shown afterward. The hotel kept half of my payment. When I later called to ask if they would at least apply the amount they kept toward a future stay within the next 30 days, I was told no. I spoke with two different representatives, and neither showed any empathy or willingness to work with me. There was no attempt to find a solution, no acknowledgment of the circumstances—just a firm refusal. That’s not the level of hospitality I expected. Life happens, and in moments like that, a little understanding goes a long way. Instead, it felt like they simply took my money and closed the door. I will still visit Barbados, but I will not stay here, nor would I recommend this hotel based on my experience. Hospitality should include compassion—and unfortunately, I didn’t experience any.