2 months ago
This supermarket is huge and very convenient — it has pretty much everything you need and more. Great selection and definitely a go-to spot if you’re staying nearby.
However, the customer service was inconsistent. I stopped in one day looking for a phone charger and asked a young blonde French employee for help. She was rude and dismissive, walked me to the electronics aisle, said “no we don’t have,” and walked away without even trying to help.
What made it frustrating is that I asked another employee shortly after — a young male worker — and he was very helpful and friendly. He brought me to the same aisle and easily pointed out the chargers she couldn’t be bothered to help me find.
Overall, the store itself is great and very well-stocked, but the service depends on who you get.
Bottom line: Excellent selection and convenience, but customer service could be hit or miss. Advice to management highly recommend sending the young blonde French lady for training on how to work with customers. We call it customer service for a reason and it's her job to help a customer.
by L
a month ago
Not the biggest supermarket on the island and if you are coming from the states it is definitely European. Had everything we needed, was clean and organized and plenty of parking. Prices are also reasonable for the island.
by Forrest Higdon
2 months ago
Great selection of food, however I would not come here if you are looking to be treated as a respected paying customer. Staff is beyond rude, literally will ignore you when you ask them a question. Two of the staff were playing around near the bread (flirty playing, save it for after hours). She completely cut in front of me almost running into me and she didn't even look in my direction. Manager needs to fire half these employees never in my life have I experienced such poor customer service, if you aren't gonna be nice to people DON'T WORK IN CUSTOMER SERVICE.
by Ava Bilali
5 months ago
Nice clean store with great selection. The local egg selection was impressive, and the products from France were a nice bonus that we thoroughly enjoyed. Excellent selection of french wines, although that is true all over the island. We appreciated having this store close by to where we stayed.
by Calvin Deleavey
2 years ago
Favorite grocery on the island. Mostly French food from France. great wine and cheese selection at good prices. Including wine and champagne and hard alcohol.
It has its own parking lot, which was very convenient. Make sure you bring your own bags as they don’t have plastic bags. They have plastic carts inside the store, but they do not allow you to take them outside of the store. If you want to buy a lot of stuff, make sure you rent one of their grocery cart for a euro so you can take it out to your car.
The only thing they didn’t have a lot of was fresh fruit, and vegetables.
by Adrienne of the planet
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