SwiftPac Barbados
Connect:
Trade online with:
Address:
Suite 101 & 102 Building #8 Harbour Industrial Estate Harbour Rd, BridgetownOpen:
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 AM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
2 months ago
Incredibly disappointed with the total lack of critical thinking, communication, and customer service at SwiftPac Barbados. I ordered items a month in advance for an upcoming weekend event. My package sat in their customs for two weeks with zero communication.
When I finally spent two days chasing down four different agents on live chat to find out why, I was told the "invoice didn't match." It turns out there was absolutely nothing wrong with the invoice. It was a standard Fashion Nova invoice that listed the item costs, the discount, and the shipping total. A simple, two-second math equation proved everything was 100% accurate.
As a customer, I do not control how major retailers format their invoices. For SwiftPac to hold my package hostage for weeks over a basic subtraction layout instead of just doing the math or, at the very least, contacting me to clarify is unacceptable. Due to their inaction, I won't have my items in time for my event. Unprofessional and an awful experience.
by Gabrielle Nicole
7 months ago
All my packages where accurately put together, and the staff were very helpful.
by Allan Drayton
2 months ago
I never had any issues with swiftpack I received all of my packages at a decent time and not damaged
by gem gem
7 years ago
The store is actually nit facing the main road but around the build to the back. Tjere is parking on bith sides of the building. The line to the customer service counter was almost out the door.
by M H
a month ago
Customer service is questionable....long wait times and not enough parking
by Shenanae
For more reviews please click here
Click the place marker for directions.
