Accra Beach Hotel & Spa

5 months ago

for the money it’s fab. Great location. What could be improved- - The beach being cleaned better. Be like the boatyard it’s spotless. - regular pool cleaning after pool shuts to keep ontop of the maintenance. It’s annoying having the pool shut when we have kids that don’t like the sea. - drink service from the poolside, the bars and were slow to serve. - People would leave their towels from 7am on sun loungers and go out for the day arriving back around 4ish for a quick dip and out. This shouldn’t be allowed. So many people wanting a sun lounger. Pros - -Brilliant for the money -Great location -The food was great especially the poolside lunch menu fantastic! - the sea is lovely - loads of sun loungers - great evening vibes

4 months ago

Be very careful before booking this hotel. We booked it directly after a cruise since the cruise line offered it as an option and the price seemed reasonably priced compared to other mainstream brands like Marriott and Hilton and was right on the beach. Outside of the beach access and pool area (decent pool area with limited seating when the pool was open for use but not very clear) that's about the only thing going for it. We lucked out and were able to get a room early, but that was the only good thing that happened during our stay. We saw other guests from our cruise waiting for hours for their room in the lobby way past the check-in time at 3:00 PM. The hotel and rooms are very worn and outdated, the shower head was weak, the room refrigerator froze everything regardless of what the temperature was set at, we tried to buy a few bottles of water our last night and were told they didn't have any and we could leave the hotel to go buy bottled water across the street. Probably the biggest disappointment was the staff who could not have been more disinterested in answering questions we had, seating and serving our food at the restaurant (we were going to say hi to our friends and there was a simple rope separating us by 5 feet that could easily be unhooked even though the staff went through it), but the food server told us rudely we had to walk around through the restaurant like this was some sort of special VIP event), and seemed almost upset that we were staying at the hotel. It seemed to take them quite a bit of effort to answer the easiest of questions like exchanging towels, getting our TV working after it just stopped, asking if someone was going to come to the bar to provide us and other guests waiting for drinks, and in any overall interaction with them. Barbados is an expensive island, so when we come back (the island itself has a lot to offer and great scuba diving and almost everyone else we've interacted with have been very nice) we will look at renting a house or condo or spending the money on a known hotel brand. Not sure about other Accra hotels, but we will never stay with this brand again. Safe travels! PS We did see the GM when we left and he was genuinely apologetic and concerned with our service. He did comp our incidentals which was appreciated.

2 months ago

Good location, however the front desk staff were incredibly unpleasant, i was lied to, told to come down stairs for water only to be told that she just found out they “ran out”, only for her to be caught in her lie by fellow guests. the Arrived to a dirty room and got relocated.

5 months ago

Loved this place. Our first visit and was not disappointed. Location great, food great. The staff were all amazing but want to give a shout out to Elizabeth who looked after us so well and was the most friendly and helpful lady. The bar staff were fabulous especially Shack, Sylvester (aka Trouble) and Ramel. Ramel really made our holiday with his fun nature and cheeky grin. Can’t wait to go back

2 months ago

Its our 3rd stay at the Accra resort. We love that its a quiet resort. This time we were given a room with a great view of the ocean, however there is a very loud fan in the washroom and the door to the balcony feels like it will fall apart each time we try to open it. Its very difficult to open and close it. These should have been checked before allowing guests to have that room. We arrived on the day the seaweed arrived as well. Hopefully, it will clear up before our week is out. If you enjoy quiet and access to many restaurants and a beautiful beach without the seaweed this is a resort to choose.