Fantasea Tours

10 months ago

Travelled with family and 6 other for a tour of the Grenadines. We toured Bequia, did snorkeling in the Tobago Cays, had a fantastic lunch in Union, and went swimming in Mayreau. Then the bad weather rolled in which the captain attempted to avoid. He and his first mate secured our valuables and battled the absolutely horrible downpour and rough seas as we were pelted with rain that seemed to last forever. They brought us back to the mainland safely and intact. We were grateful for the team and despite the inclement weather, the day had been a wonderful experience. I plan on using their services again when I return with my friends.

6 years ago

One of the best tours you can take of the other islands informative and entertaining. Although lunch not included walking with your own food if you have any dietary restrictions. If you really want to experience each island it's recommend that you do that separately because this is a sea tour.

a year ago

Total waste of time! We booked the Tobago Cays tour with Fantasea, which was supposed to be the highlight of our holiday. After the catamaran was canceled, we were switched to the powerboat, which was fine for us. However, at the start of the tour we drove to Sandals Hotel, where we waited for over an hour – with zero explanation – only to be told the tour was canceled because “7 guests aren’t enough.” Apparently, Sandals guests didn’t want the small boat or to share with others, so they simply refused to join, ruining the trip for everyone else. No apology, no explanation, not even in person – just a dismissive “no, we won’t join” gesture from 100 meters away. I’ve never been treated like this in my life. For reference: we had to pay a 50% deposit that would’ve been kept if we had canceled. But apparently, Sandals guests don’t have to follow the same rules. We were taken back to the starting point, refunded, but offered no voucher or compensation. Fantasea clearly cares only about profit, not customers. Completely unprofessional – we wouldn’t recommend them to anyone unless you want to waste half a vacation day for nothing!

a year ago

We booked the Tobago Cays tour with Fantasea Tours – what a huge disappointment. When we paid, we were told there was a minimum number of guests required and that we’d be informed the day before. Our original catamaran tour didn’t have enough people, so they asked us to switch to the powerboat with a smaller group, which we gladly agreed to – this was supposed to be the highlight of our trip. Instead, we were dragged to Sandals Hotel to pick up more guests, left waiting for over an hour with zero information, only to be told the tour was canceled because “there weren’t enough people” (7 total) after Sandals pulled their guests for a private trip. We wasted our entire morning, got no goodwill gesture, just our refund. Fantasea clearly doesn’t care about tourists – awful communication and service. Avoid.

9 months ago

I had a horrible experience with Fantasea Tours, primarily due to the behaviour of their administrative staff. The manager was extremely rude and disrespectful to the person hosting the event, he was yelling at her publicly and belittling her in a way that was completely unprofessional and unacceptable. To make matters worse, the secretary shouted at one of the guests, saying, “shut your mouth and go on the boat.” This level of disrespect toward paying customers is shocking. I would never recommend interacting with Fantasea Tours’ administrative team. Their behaviour created a hostile and uncomfortable environment, and it ruined what was supposed to be an enjoyable experience.