RBC Royal Bank
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BridgetownOpen:
Monday: 8:00 AM – 3:00 PM
Tuesday: 8:00 AM – 3:00 PM
Wednesday: 8:00 AM – 3:00 PM
Thursday: 8:00 AM – 3:00 PM
Friday: 8:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed
Reviews
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a year ago
RBC has one more strike with me before I close my account and move my business elsewhere. The customer service couldn't possibly be any worst! I don't understand why you would block access to a customer's account after not receiving a response to information sent via physical mail ONLY!! When you want to sell your products you call and email but then only rely on a response to mail sent by carrier pigeon? My access from spending AND receiving money was blocked (and still is blocked) and when I called customer care a notice was put on my account that I needed to update personal details. Seriously!? So know one had the foresight to try other means to contact the customer BEFORE you block access to their account? POOR SERVICE.
by Kareen Bellamy
a year ago
Worst experience yesterday. So apparently you can’t change GDP into dollars unless you have two forms of ID one being a Barbadian ID Card we don’t live here! This makes no sense as the morning changed would be spent in the country and therefore better for the economy right? The woman on the counter was incredibly rude but sadly that is only to be expected as the level of customer service, unless in hospitality, is beyond poor.
by Maureen Newsam
2 years ago
A visit to this bank to withdraw money or pay a bill takes about 3 or 4 hours to complete.
There are no special allowances given to the elderly or the differently-abled who bank there. I've witnessed old people standing up so long waiting to cash their pension cheque that they start to faint.
Then there's the fact that there's no local number listed to contact the bank only a "1 800" number, so if you're calling the bank using your cell phone, you will be charged for an overseas call.
by Angela Paul
6 months ago
How are you running a business and just have one person working in a whole bank. You mean to tell me that you don’t have enough money from the public with all your ridiculous fees that you can’t hire more staff?
It’s 2022, why do I have to get into a line just to collect a bank card. Furthermore with all the money you legally steal from people you should have the machine here to print the card on location. Y’all are beyond ridiculous. I think I have a better chance just buying a safe.
Update: It’s 2026 and I stayed with this bank because they had some features for my business that were efficient but now they’re blocking access to my money because of a form. I’m completely done.
by S E
a year ago
Toll free number is not toll free. Ate my entire balance of 6 USD in 9 minutes or so. Ridiculous
by Aaron Samuel
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