Sugar Bay Barbados

a week ago

My husband and I have just returned from a weeks stay at Sugar Bay following a weeks Cruise. This hotel is superb. From the moment i entered the hotel i knew we were going to have a wonderful time. Welcome drinks (strong!!) and a smooth check in. Allocated a gorgeous pool view room on the ground floor - 133. Reef restaurant is wonderful - the food is superb with such a variety of choice. We were able to visit 'Tumi' and 'Sizzle' once during our stay as part of the AI - The food is fabulous. 'Colin's' for lunch and drinks is great too. We had the best week at the hotel and are booking to return next year. The cocktails are incredible, the beach beautiful, the pool relaxing. Entertainment is relaxing/classy and suits the hotel. The team of hotel staff are incredible - good conversations/kind and helpful. We had such a perfect week - it has been incredibly hard to adapt back to the London weather and work..!!!

a month ago

This was a dream resort! Great location, amazing breach, awesome pool, incredible buffet, fun night entertainment! Would go back for sure!! There are other restaurants on property for a fee but we did not have a chance to go. There is also a proper cafe at the top of the resort and I would have tried to for a better cappuccino but I can not complain about anything! Very pleased and absolutely loved this experience! The photo is from my balcony of the room- you are so beach front it’s amazing!

a month ago

We had a mixed experience during our stay. The kids club was truly a highlight - warm, attentive staff, thoughtful activities, and a genuinely positive experience for our children. Our kids absolutely loved it and looked forward to going each day, which made a big difference for our family. However, we were disappointed with how a safety concern was handled. When we calmly raised an issue regarding an interaction with security and clearly expressed that we did not feel safe, the response from management felt defensive rather than reassuring. Responsibility was deflected, and a request for a refund so we could relocate elsewhere, as well as a personal apology, was declined. The response was that we were free to stay somewhere else, but without a refund or apology. The conversation took place in a public area, and another hotel guest overheard the exchange and felt compelled to interrupt, expressing surprise at how the situation was being handled. This further underscored how uncomfortable and dismissive the interaction felt. I later noticed other reviews describing similar experiences with management, and based on my own experience, I can unfortunately relate. I’m sharing this feedback so future guests can make informed decisions and so the property has the opportunity to improve how guest concerns - especially those related to safety - are addressed.

2 months ago

We had a fantastic 10 night stay at Sugar Bay in August\September 2025. The weather was great and the entertainment was superb. The rum punch was deadly but in a good way. It was a very relaxing time, just what we needed as this was our first beach holiday in many years. The food was great with a eclectic mix of local and international cuisines. Great choices for everyone no matter how adventurous a palate you may have. We would like to especially thank the staff at Sugar Bay for making our stay special in particular Sophia, Samantha E., Cherese, Andre, Kimberly and Justin. Thank you so much!!! We can't wait to go back there again!

3 months ago

Great place to go on vacation with amazing views over the water!! The staff was amazing and super friendly, if you needed anything they were there to help! The beach was immaculate and the water was crystal clear. The room was a little small, but you dont spend alot of time on vacation in your room. There were plenty of options for food when hungry and alot of different places to get drinks. Smaller than the larger resorts, but definitely worth going to for a quieter relaxing vacation.