West Tech Shipping
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Address:
Frigate Bay Road, BasseterreOpen:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Reviews
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7 months ago
Westtech Shipping has been very disappointing. They are extremely slow to respond to messages and do not answer their phone calls. My order by air arrived about two weeks ago, yet it still has not been made available for pickup. The customer service is poor, with little to no communication or updates provided. This lack of professionalism and urgency is frustrating, especially after items have already arrived. Overall, the experience has been very poor.
by Raynic Bartlette
3 months ago
Went smoothly no hassle in and out in 5 minutes
by Dami Barr
a year ago
The front desk employees are nice however the management is horrible. I've been having an issue for days now, trying to deal with an issue and the supervisor/manager refuses to take my calls. The one time he did accept, his tone was off putting. He has no customer service training in him and I will not be using their services anymore. I will collect the last of my packages and move to another courier. The prices are reasonable but it's not worth the stress. They don't know how to deal with errors.
by Kizzurn Grant
a year ago
Is it that all of the Westtech branches in St. Kitts are busy? I have been calling since yesterday and I am yet to get a response from the fort street location, Frigate bay location and the Buckley’s location. I even tried calling the Nevis branch. What a shame. If I’m having problems reaching you, others may have the same issue. Please do better Westtech. Your customers are depending on you.
by Chanel Ponde
4 years ago
Worst service I ever experienced. I ordered an item that weighed 28lbs and they double the weight of my item. When I queried the matter, they gave plenty attitude and was reluctant to weigh the item infront of me. When they actually weigh the item, it was proven what I said was truth. Not one apology, instead more attitude.
by Sean Huggins
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